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General information

Prices per day and chalet for 2 persons. 

Duration of the stay

Minimum stay 3 nights except for the Christmas period up to Epiphany and the months of February, July and August, when the minimum stay is 7 nights.

Arrival and departure

Your chalet is available for you from 2.00 p.m. (from 3.00 p.m. for Chalet "Rauna") on the day of arrival. On departure day we ask you to vacate chalet before 10.00 a.m.

Domestic animals

Domestic animals are allowed only at the Chalet “Joy for Life” and “Rauna” without additional costs.  

Laundry change

For stays longer than 2 weeks laundry change is made weekly (bed and bath linen, table cloths, kitchen cloths). For 1 week stays and for stays shorter than 1 week will be made accordingly to duration of stay – on request we are glad to change laundry any time for free, please do not hesitate to contact us. 

Booking reservation and payment

- You can pay your bill with bank cards, credit card or bank transfer. 
- Bank transfers must be made before arrival. Cash or cheques payments are not accepted.
- A deposit payment (30% of the stay price) must be paid 10 days from our booking confirmation by bank transfer or by charge on your credit card. If this payment is not credited on our bank account within 14 days from our booking confirmation we reserve the right to make a tacit cancellation of your booking.  

Conditions in case of cancellation

- Cancellation made within 2 weeks before arrival: no cost allocation 
- If cancellation is made less than 2 weeks before the arrival day we will keep your deposit payment pr charg you the same amount on the credit card (30% of the stay price).
- In case of no-show we will charge you the whole stay price. 
- In case of early departure we will charge you the whole stay price.